Point of Sale - In an effort to improve
work flow and productivity, PSA has developed their new Point of Sale
product.
Integrated into the Point of Sale are
inquiry, cash management, inventory, inner-company tracking and customer
purchase history. Inquiry displays service number, account number,
super account number, disconnect date (if applicable), status of service
number, rate plan, customer name, ESN, social security number and
internet ID. Inquiry allows you to search by service number, account
number, super account number, name, email address, ESN or social security
number. The information displayed should allow you to identify the
correct account you will be servicing. Once you have selected the
customer you will be directed to a screen displaying the customer
name, address, and three tabbed sections. The first tab is ‘Payments’.
On this tab you will see the Bill Amount, adjustments made during
cycle, payments made within the cycle, and a current accounts receivable
with current through 90 days shown. The customer can make a payment
in the form of cash, check, credit card, or debit card.
The second tab is ‘Purchases’.
Here you choose from a drop down of items available to sell. The item
will be displayed with a short description and the price. A display
to the right will show the list of items purchased with taxes and
a total. The customer has for payment options – cash, credit
card, debit, or bill to account. Once the register has opened, a receipt
will be printed, and the transaction will be placed in the history
file. The third tab is ‘History’. Within this section
is a listing of prior purchases by invoice. If you have a prior receipt
number you may search for the specific receipt. Once you have selected
the receipt, you may drill down in each invoice to see the individual
items purchased.
